Casino GrandBay
Ratings
Welcome to your cruise to riches! Casino GrandBay is an opulent cruise ship that has been sailing the seven seas since 2001. This casino is part of the Grand Privé group and has an established reputation in the online gambling market offering players a safe and secure gaming environment, prompt payouts and entertaining games. This grand vessel has a superb selection of table games for the serious fun-seeker, including several variants of blackjack. Casino GrandBay is one of the most popular casinos in the Grand Privé group and is a firm player favorite.
SOFTWARE
Casino GrandBay runs on BetOnSoft software – the innovative gaming platform that features excellent graphics, unique games, and seamless operation. The software is safe and easy to use, ensuring that even first time players can navigate through the casino, register, claim bonuses and find their favorite games.
GRAPHICS
All games feature crisp, clear and high definition graphics. The graphics have been designed with great attention to detail all the way from video slots through to table games. The table games especially feature sophisticated graphics bringing an element of realism to the games, such as blackjack and roulette.
DOWNLOAD AND REGISTRATION
The casino can be quickly and easily downloaded from the website. Once the casino is downloaded, a player can register an account by completing an online form and filling in their details. The process is seamless and fast and a player selects their log on name, a nickname and password.
GAME VARIETY
With over 100 games on offer and new games released regularly, there is a game to suit every player. From progressive jackpots, classic slots and video slots, to table games, keno, video poker and scratch cards, players will find their favorites. The array of table games includes roulette, three card poker, baccarat, craps and a stunning variety of blackjack, such as Atlantic City Blackjack, European Blackjack and more. The table games are available in a traditional version and an Elite Edition which offers players better limits of $1000.
WAGERING REQUIREMENTS
Claimed bonuses must be played through 40X before a withdrawal can be made. The wagering requirement on bonus money, free spins and free money is also 40X.
PROMOTIONS
Casino GrandBay is unmatched in her promotions. As part of the Grand Priv group, large scale promotions are held every quarter with prize money on offer well over $100,000. Players register for the competitions and earn competition points based on loyalty points. A leaderboard is displayed in the casino. Smaller promotions are also regularly run from spot promotions and additional daily offers to holiday bonuses and more.
TOURNAMENTS
Available on video slots and blackjack, Casino GrandBay’s tournaments offer players an additional chance to be entertained, compete against other players and win. Prize money ranges from $1000 all the way to $100,000. Many tournaments run concurrently and are easily tracked on the Tournament Lobby, which features dedicated leaderboards. Cash, bonus money and loyalty points are used during tournaments.
LOYALTY
Loyal Flush – this is the name of the first-class player appreciated program that loyal players belong to. A player enters the program on the Jack Tier upon making their first deposit and is introduced to a world of benefits, bonuses and special offers. The club consists of five tiers – Jack, Queen, King, Ace and Black Diamond – with benefits increasing in value and status the closer a player gets to the top tier. Benefits include birthday bonuses, tier welcome rewards, dedicated VIP contacts, exclusive invitations to tournaments and daily offers. Loyalty points are earned on all casino games and can be used to purchase bonus money or can be exchanged for exciting lifestyle merchandise, such as electronics, golfing equipment, jewelry and more.
CUSTOMER SUPPORT
A dedicated team of customer support professionals are on hand all day, every day to ensure that players’ questions, issues and comments are attended to in an efficient and effective manner. Agents are also able to offer advice on which games to play, what is new in the casino and promotions underway. The team can be reached via email, telephone and Live Chat and all options are available in the casino by clicking on the “Contact Us” page. The page features an email address, Live Chat button, as well as a list of toll free numbers. The team is also able to offer support in German, Italian and French.




